The 1st circle
You will acquire solid basic knowledge that will enable you to successfully conduct any negotiation. To this end, you will receive your toolbox for daily use with instructions and checklists for preparing and conducting negotiations.
In negotiation simulations you will develop and test different strategies and their tactical implementation in concrete negotiation situations.
- Guide for the preparation of negotiations
- Argumentation, objection and question techniques
- Discussion and negotiation skills
- Negotiation strategies from hard to win-win
- Tactic building block: start of conversation, appearance, atmosphere, organisation, style
- Special features of price, complaint, contract and other typical purchase negotiations